Customer Questions & Answers
When can I receive the goods?
It is different delivery time for different country.Generally it will take about 10-45 days.
How can track my parcel?
You can track your parcel on the following website using your tracking number: 17track.net/en (Copied to the browser to open)
The difference between picture and toy?
The picture reflect the toy to the maximum extent. however, due to shooting method and the view of different people, Picture for your reference only, please prevail in kind.
Wholesale and drop shipping are both welcomed.
For wholesale,we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping,we could send the goods to your customers directly and won\’t leave information about us if you\’d like to.
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
I need pay for customs duty?
You may be charged customs duties and taxes for something purchased online. Buyers are responsible for custom taxes.
What do you declare to customs?
We normally declare the lower price on the invoice/bill to help avoid custom duty, but if you have any request about declaration, please leave us a message in the order before delivery.
Postive Feedback is highly appreciated.
If you feel happy about the shopping, please leave us a positive feedback with 5 stars stars . Please don’t leave negative or netural feedback easily. If not satisfied, please contact us first, we will give you a good solution in a short time. Thank you so much.
Safe, quiet, fun!
– Recommended age: >3 years old
– Material: High quality wood
– Package Type : Plastic Package
– Prevent delivery damage, recommended purchase >2 pieces
– A sweet gift for birthday, Christmas, Thanksgiving, Children\’s Day and other memorial days
Maybe there\’s 1-3cm difference due to measurements way,hope understand,thanks.