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Children’s toy wooden bread machine coffee machine breakfast combination afternoon tea early education simulation kitchen toys

2 orders
600
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Attention:

  • There might be slightly difference in color, because of the computer screen settings and photograph light, physical item may deviate from photos, it is quite normal,hope you can understand.
  • With the difference in the measurement method, there will be 1-3cm tolerance in size (1cm=0.39 inch).Thank you for understanding!
  • All products in our store do not contain batteries (battery can not be mailed) , please buy it yourself.
  • Please carefully read the details of the product description, and tips, if you do not understand or have any enquiries about the products, please feel free to contact us, we will try our best to answer your questions, to help you to place order!

wholesale:

All items in stock, we can do wholesale, more than 10 pcs can give you the wholesale price, please contact us for wholesale price.

If you want to sell our products, we can send the products directly to your customers, as long as you confirm the address is correct! we will not show any of our shop information and price indication in the package.

For order less than 5 USD, no tracking number provided, for order more than 5 USD we will provide the tracking number of China post.

If you want your product to have a logistics tracking number, but you’re buying less than $ 5, you can add $ 1. Please contact us to change the price before payment.

the delivery time

After payment successfully, We will ship the goods for you as soon as possible.After delivery, parcels will need security checking by China customs, and logistics information update usually take 5 to 10 days, please be patient. It will take about 10-45 working days to most of the countries and regions, but it will be different for each country, and it will delay because of adverse weather conditions such as force majeure case. If the buyer does not receive the goods before protection period, please contact us, we will extend the protection period until you receive parcels. Please be patient waiting for your parcels. We wait patiently! Please read tips carefully before you place order.

Should you have any problem please contact us first, please do not open the dispute, thanks! We will do our best to help you after receive your e-mails, as there we live in different time zone, it will have several hour time difference, so please be patient enough.

We provide different delivery methods for your option, please select according to your need, thank you!

Understanding and trust is the foundation for cooperation. Thanks and have a nice day.

Feedback

If you are satisfied with our products and services, please leave your positive feedback and 5 stars comments. Otherwise please contact us before you leave negative feedback. We guarantee we will try our best to help to solve the issue.

Thank you for visiting our store, we provide you with the most sincere service, good luck and thank you!

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of GENSEY BABY STORE (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://www.genseybabystore.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Why shop with us

700+ Clients Love Us!

We offer best service and great prices on high quality products

Shipping to 185 Countries

Our store operates worldwide and you can enjoy free delivery of all orders

100% Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

2000+ Successful Deliveries

Our Buyer Protection covers your purchase from click to delivery

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